123 Castle St
Boston, MA 01234
123 456-7890
williamsc@aol.com
Junior Underwriter, Kennedy Home Loans, Boston, MA
2004
Administrative Assistant/Graphic Designer, Kennedy Inc., Boston, MA
2003 - 2004
Flight Secretary, Kennedy Aviation Services, Cape Cod, MA
2001
Administrative Assistant/Proof Operator, Kennedy West, Cambridge, MA
2001
Activations/Credit Representative, Kennedy Wireless, Boston, MA
2000
Administrative Services
Provided administrative support including filing, faxing, copying, and word processing. Developed
and maintained spreadsheets. Performed general accounting functions. Managed switchboard.
Provided exceptional customer support. Made travel arrangements including flights, hotels, and rental cars. Responsible for daily balancing and lodgements.
Loan Underwriting
Reviewed and approved residential loan applications. Performed analysis on credit reports and fiscal statements. Performed employment verifications checks. Processed received loans.
Customer Service
Reviewed credit histories for open accounts. Assisted sales representatives in managing accounts.
Responsible for the implementation of enhanced customer service and communication.
Graphic Design
Performed graphic design for an architectural firm. Devised design projects for extensive client list.
Created booklet layouts. Produced 2-D and 3-D drawings and presentations.
Extensive course work in Finance and Business Administration, Boston College, Boston, MA
Training in 10-key, Customer Service, and Project Supervision.
Windows 98-XP, Macintosh, MS Office, PowerPoint, Access, Publisher, Outlook, Photoshop, Illustrator, Corel Draw, Corel Paint, HTML, website development, Lighthouse and Landsafe credit software, Point, Edge, CLUES, call center systems, and more